From the list of topics below, please select the one that most likely encompasses your question. This will generate a search in our knowledge base and hopefully provide you with the answer to your problem.

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• What features are included with my Digital Phone Service account?
• How much bandwidth will my phone use?
• I’ve heard Digital Phone Service can be used to make calls thru my computer…Is that true?
  
  
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• Where do I view records of my calls made?
• Will I be required to sign a contract for service?
• What payment methods do you accept?
  
  
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• Can I disable call waiting on my phone?
• How do I use call waiting?
  
  
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• How do I set up my PAP2?
• Do I need to purchase a new phone?
  
  
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• Why do I have to pay for my old service while I'm waiting for my number to port to you?
• What do I need to do to port my number to your service?
• How will I know when my current number is transferred to your service?
  
  
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• I have DSL and I’m interested in 3WLogic service. Can I port my existing number and cancel my existing telephone service?
• What is a SIP account?
• How long does it take to get the necessary equipment from you that is needed?
  
  
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• How do I use three-way calling?
  
  
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• How can I get support if my phone isn’t working?
• My phone does not ring for incoming calls, but instead jumps right to the voicemail step of my call treatment. How can I correct this?
• Why do my voicemail messages fail to play from my online account administration?
  
  
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• How can I get email notification of new voicemail?
• How can I listen to the voicemail I receive in my email?
• What are voicemail email attachments?
  
  
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